Welcome to nairobistore.com (the “Site”). The Site is owned by and operated by or on behalf of Smarttech Afrique, a Kenyan business.
Nairobistore provides you with access to this Site features to you subject to the following conditions. Please read these terms and conditions (“Terms” or “Agreement”) carefully as they apply to your use of the Site generally as well as when you register to create an account or purchase products through the Site without creating an account. By visiting this Site you accept these Terms. If you do not agree to these Terms, then please do not use the Site and feel free to contact us via our contact number for any questions or purchases.
We grant you a limited license to access and make personal use of this Site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any access for or use of web scraping, data mining, robots, or similar data gathering and extraction tools. This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of nairobistore.com without express written consent. You may not use any meta tags or any other “hidden text” utilizing our name or trademarks without the express written consent of Nairobistore. Any unauthorized use terminates the permission and license we have granted. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of nairobistore.com so long as the link does not portray Nairobistore, or its products in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Nairobistore logo or other proprietary graphic or trademark as part of the link without express written permission. Free Delivery and other offer order codes remain the property of Nairobistore, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.
You may not use any scraper, crawler, spider, robot or other automated means of any kind to access or copy data on the Site, deep-link to any feature or content on the Site, bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Site.
Violations of system or network security may result in civil or criminal liability. Nairobistore will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site.
Application and Account Details
We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. This may also be done on a reciprocal basis. From time to time, we make portions of our mailing list available to carefully screened companies. If you do not want your name and mailing list made available or no longer choose to receive a Nairobistore catalog or wish to alert us to duplicate mailings, please email us at email@example.com. Nairobistore is committed to respecting your privacy.
Shipping and Risk of Loss
Your order will be delivered by Uber or our choosen rider partners and delivered to your door within 5-7 working days, subject to availability of the products you have ordered. All items that you purchase from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Please allow extra days for holidays, weekends and sale time. Nairobistore reserves the right to amend or change the free delivery offer at any time, but we promise to notify customers at least 1 day in advance.
Offers/Sale/Black Friday Terms and Conditions
**Offers and promotions are available on selected styles only. All Sale/Marked Down items are subject to availability. During busy periods, we may restrict the number of items you can add to your shopping bag. When this happens, you will have the opportunity to remove items and complete your order. During sale periods please allow extra time for your delivery.
Delivery times will be confirmed at checkout.
Nairobistore shipping is currently 200Ksh in CBD for all orders .
Please allow extra days for delivery during holidays, , weekends and sale time. Collection may be required where duties are payable.
Returns and refunds
Nairobistore Returns, goods purchase can only be returned if found faulty on day of delivery.
Warranty of goods as prescribed.
International orders placed online cannot be returned to a Nairobistore.com.
Note if you do not return the item within the time specified we may retain the item(s) and/or not refund at all or refund the current or last selling price. Where a product has a security seal, a refund will not be given if the seal is broken unless it is faulty.
Nairobistore reserves the right to amend or change its returns and refunds policy at any time, so please check our Returns Information frequently.
If you are dissatisfied in any way with your order or have a query relating to delivery please call us at +254700516969 (Lines are open: 8 Hours, 7 Days Week) or email us at firstname.lastname@example.org
The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations with respect to shipping . We will process payment for the full amount on confirmation of your order.
Despite our best efforts, items in our catalog may be mispriced. In the event a product is listed at an incorrect price, we shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit or debit card account in the amount of the incorrect price.
All prices shown are cash prices in Kenya Shillings. We reserve the right to accept or reject orders at any time.
The new pricing structure is effective across all items on the website from 30th June 2021.
All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.
Nairobistore attempts to be as accurate as possible. However, we do not warrant that product descriptions, sizes, colors, styles or other content of this Site is accurate, complete, reliable, current, or error-free. We have made significant efforts to accurately display the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. If a product you purchase is not as described, your sole remedy is to return it in unused condition. See Returns Information for additional information.
Copyright and Trademarks
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Nairobistore or its content suppliers and protected by Kenyan laws and international copyright laws. The compilation of all content on this Site is the exclusive property of Nairobistore and protected by Kenya and international copyright laws. All software used on this site is the property of Nairobistore or its software suppliers and protected by Kenyan and international copyright laws.
Nairobistore.com and other nairobistore.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Nairobistore in the Kenya and/or other countries. Our trademarks and trade dress may not be used in connection with any product or service that is not Nairobistore’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Nairobistore. All other trademarks not owned by Nairobistore that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
It is the policy of nairobistore.com to respond to claims of copyright infringement. We will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Cyber Act Copyright Act of Kenyan Laws.
Credit Card Payments
We are unable to accept credit, debit, and AMEX cards that are due to expire within the next FIVE Days.
We can only accept credit or debit cards that are registered to the delivery address.
Card details are checked and verified by a third party and goods are shipped once authorization has been obtained. In the event of a breach of security by you, you will remain liable for any unauthorized use of your credit card until you update your information.
You are entirely responsible for any and all activities which occur under your user account.
You represent and warrant that if you are making online payments that
- any credit card, debit card, mobile payment and bank account information you supply is true, correct and complete
- charges incurred by you will be honored by your telco/credit/debit card company or bank
- you will pay the charges incurred by you in the amounts posted, including any applicable taxes, and
- you are the person in whose name the card was issued and you are authorized to make a purchase or other transaction with the relevant credit card and credit card information.
Please note that if you pay by credit, debit or AMEX cards you may be charged a fee by your card issuer.
Links to Other Sites
Nairobistore makes no representations whatsoever about any other website that you may access through this Site. When you access a non-Nairobistore website, please understand that it is independent from Nairobistore, and that Nairobistore has no control over the content on that website. In addition, a link to a non-Nairobistore website does not mean that Nairobistore endorses or accepts any responsibility for the content, or the use, of the linked website. It is up to you to take precautions to ensure that whatever you select for your use or download is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. If you decide to access any of the third party websites linked to this Site, you do this entirely at your own risk.
Disclaimer of Warranties and Limitation of Liability
This site and all information, content, materials, products and services included on or otherwise made available to you through this site are provided by nairobistore on an “as is” and “as available” basis, unless otherwise specified in writing. Nairobistore makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products or services included on or otherwise made available to you through this site, unless otherwise specified in writing. you expressly agree that your use of this site is at your sole risk. to the full extent permissible by applicable law, nairobistore disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Nairobistore does not warrant that this site; information, content, materials, products or services included on or otherwise made available to you through this site; their servers; or e-mail sent from nairobistore are free of viruses or other harmful components.
Nairobistore will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
Governing Law and Jurisdiction
By visiting nairobistore.com, you agree that the laws of East Africa, without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and Nairobistore. All actions and proceedings arising out of or related to this Agreement, any products (including personal injury and product liability claims) or your use of the Site shall be brought in the East African courts and you consent to the exclusive personal jurisdiction of such courts.
Privacy and Other Policies
We reserve the right to make changes to our Site, policies, and these Terms at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
When you visit nairobistore.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Voucher PINs with money or a percentage off at nairobistore.com
The offer is valid for orders over the minimum value stated in your communication.
The offer is valid until the expiry date shown on your communication.
The offer can only be activated once the voucher PIN has been registered at nairobistore.com. A voucher PIN can only be registered once.
The offer can only be used for purchases made online at nairobistore.com. It is not valid for telephone transactions. Redemption of the offer involves registering at nairobistore.com.
The offer is only valid on introductory orders with nairbostore.com for new customers only. One voucher PIN per customer only.
If the order is returned, the value of the offer is non refundable.
The voucher PIN cannot be exchanged for cash. No change or refund will be given.
Nairobistore cannot accept responsibility for the loss of your voucher PIN. It will not be replaced or its value refunded if this happens.
Offer is open to residents of selected countries that are over 18 years old only.
Next reserves the right to amend these terms and conditions and/or discontinue the offer at any time.
Your statutory rights are not affected
We ask you for Personal Information when you register, subscribe, create an account, order a deal, or otherwise interact with the Sites or contact.
You may correct your information by signing in your account. Or you may also email to email@example.com. If you want to close your account or have other questions or requests, please contact us: +254700516969